2009 November | The Leadership Coach™

Fast Lane Frustrations

Posted on30. Nov, 2009 by Paul Andrew.

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Four frustrating hours on Adelaide roads last week got me thinking about leadership. I must confess that few things in life can test my patience like drivers who sit in the fast lane oblivious to the fact that they are choking up the traffic. I know all the right things to tell myself about how [...]

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The Trust Experiment

Posted on16. Nov, 2009 by Paul Andrew.

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I met a coach recently who had tried to give away $50 notes on the streets of Sydney. I was fascinated as he told the story about how hard it was to give away genuine money to strangers. Some people apparently thought it was a scam. Some avoided eye contact and just walked past him. [...]

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More Transactions Might Ruin Your Business

Posted on02. Nov, 2009 by Paul Andrew.

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It’s widely accepted as common sense that increasing transactions is good for your business, but often it just isn’t true. Have you ever purchased something at a store and got the distinct impression that you were an interruption to the salesperson? Have you received the sort of service that leaves you wondering if that business [...]