Articles from November, 2009
Fast Lane Frustrations
Posted on30. Nov, 2009 by Paul Andrew.
Four frustrating hours on Adelaide roads last week got me thinking about leadership. I must confess that few things in life can test my patience like drivers who sit in the fast lane oblivious to the fact that they are choking up the traffic. I know all the right things to tell myself about how [...]
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The Trust Experiment
Posted on16. Nov, 2009 by Paul Andrew.
I met a coach recently who had tried to give away $50 notes on the streets of Sydney. I was fascinated as he told the story about how hard it was to give away genuine money to strangers. Some people apparently thought it was a scam. Some avoided eye contact and just walked past him. [...]
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More Transactions Might Ruin Your Business
Posted on02. Nov, 2009 by Paul Andrew.
It’s widely accepted as common sense that increasing transactions is good for your business, but often it just isn’t true. Have you ever purchased something at a store and got the distinct impression that you were an interruption to the salesperson? Have you received the sort of service that leaves you wondering if that business [...]

