Communication | The Leadership Coach™

What’s The Story?

Posted on24. Aug, 2010 by Paul Andrew.

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Great leaders have long understood the power of stories. A well-told story can achieve what operations manuals, mission statements, KPI’s and staff meetings rarely do. Renowned business author and speaker Tom Peters, in his book Leadership, said “A key – perhaps THE key – to leadership is the effective communication of a story”. That’s a [...]

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A Critique Of Criticism

Posted on01. Feb, 2010 by Paul Andrew.

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Recently a friend said to me, “Criticism is the death gargle of a non-achiever”. It’s a great statement and I’ve found it to be true. Many years of leadership have given me the opportunity to see the long-term impact of different mindsets on a person’s life. The truth is that all too often those whose [...]

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The Trust Experiment

Posted on16. Nov, 2009 by Paul Andrew.

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I met a coach recently who had tried to give away $50 notes on the streets of Sydney. I was fascinated as he told the story about how hard it was to give away genuine money to strangers. Some people apparently thought it was a scam. Some avoided eye contact and just walked past him. [...]

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You Lost Me At Hello

Posted on23. Aug, 2009 by Paul Andrew.

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I flew into New York City for the first time last week and was stunned by the impact that city can make on you, even from the sky. I was in awe, taking photo after photo. Our week there only confirmed that first impression. But I thought about articles I’ve read lately on ‘making a [...]

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Unfollow: Twitter’s Reminder To Leaders

Posted on14. Jun, 2009 by Paul Andrew.

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Regardless of whether you’ve connected with Twitter yourself or not, you’d have to admit its explosion into the marketplace is a phenomenon worth reflecting on. A feature of Twitter called “Unfollow” got me thinking recently. When you click “Unfollow” you stop receiving messages from that person to your home page, and unless the person has [...]

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How To Lose A Crowd In 10 Ways

Posted on11. Mar, 2009 by Paul Andrew.

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For those of you who communicate to audiences of any size, here are some common traps to avoid… Be absorbed in yourself and how interesting you think you are Keep talking long after you’ve communicated your point Don’t have a point Have 14 points (and 7 sub-points and 2 recaps) Hope people will be equipped [...]

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Get It Right (The art of conflict resolution)

Posted on02. Feb, 2009 by Paul Andrew.

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Conflict is a fact of life when you lead teams. It can be addressed in a way that minimises the pain that conflict creates for people, leaving the team intact and the focus on the future. On the other hand we’ve probably all experienced the devastating damage that teams are plagued by when they handle [...]