Communication | The Leadership Coach™

You’ve Changed!

Posted on14. Dec, 2011 by Paul Andrew.

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It’s said like an insult… “You’ve changed!” Perhaps you were in a conversation with a lifelong friend or a family member. Something you did or said wasn’t quite what you always used to do or say. And then out it comes, with a hint of disgust… “You’ve changed!” Here’s the problem: if you want to [...]

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Breaking It Down

Posted on04. Nov, 2010 by Paul Andrew.

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I have a love/hate relationship with IKEA. On the one hand they sell exceptionally cost-effective furnishings that can often look good for the price. On the other hand I so often find that the frustration of dealing with their products overshadows the money I save. Take the shelving system I bought last weekend for example: [...]

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Green Light Policy

Posted on14. Sep, 2010 by Paul Andrew.

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Most teams have their default setting set to “wait”. If you see an opportunity, write a plan, submit it to the right people, chase it up, wait for a decision to be handed down. Wait. If there’s a problem, tell the right person about it or ask what you’re allowed to do about it. Wait. [...]

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What’s The Story?

Posted on24. Aug, 2010 by Paul Andrew.

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Great leaders have long understood the power of stories. A well-told story can achieve what operations manuals, mission statements, KPI’s and staff meetings rarely do. Renowned business author and speaker Tom Peters, in his book Leadership, said “A key – perhaps THE key – to leadership is the effective communication of a story”. That’s a [...]

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A Critique Of Criticism

Posted on01. Feb, 2010 by Paul Andrew.

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Recently a friend said to me, “Criticism is the death gargle of a non-achiever”. It’s a great statement and I’ve found it to be true. Many years of leadership have given me the opportunity to see the long-term impact of different mindsets on a person’s life. The truth is that all too often those whose [...]

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You Lost Me At Hello

Posted on23. Aug, 2009 by Paul Andrew.

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I flew into New York City for the first time last week and was stunned by the impact that city can make on you, even from the sky. I was in awe, taking photo after photo. Our week there only confirmed that first impression. But I thought about articles I’ve read lately on ‘making a [...]

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Unfollow: Twitter’s Reminder To Leaders

Posted on14. Jun, 2009 by Paul Andrew.

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Regardless of whether you’ve connected with Twitter yourself or not, you’d have to admit its explosion into the marketplace is a phenomenon worth reflecting on. A feature of Twitter called “Unfollow” got me thinking recently. When you click “Unfollow” you stop receiving messages from that person to your home page, and unless the person has [...]